Hotel Reviews
Hospitality is the core of the hotel industry. You and your staff work hard everyday to ensure your guests actually feel like welcomed "guests" rather than just paying customers. You understand that details make the difference in a person's hotel stay. You must have your finger on the pulse of what's being said about your hotel by current and past guests. Paying attention to the details with your hotel's online reputation will directly impact your sales and profits. Call us today at (877) 835-7729 to find out how.
Why do online reviews matter for hotels?
When your potential guests look for a hotel they turn to the internet and online review sites like Google, Yahoo, and Bing for recommendations and reviews. A recent Nielsen study found that consumer's trust in online reviews has increased to 70% over the last 4 years. Low ratings or negative reviews will take a toll on your bottom line, it's a fact. With so many factors influencing your guest's experiences, negative reviews can come from anywhere. You might think it's impossible to manage...but it's not. We can help!
How can we help your hotel manage it's online reputation?
Unlock Your Reputation works closely with your hotel to create a plan that's tailored for you. We provide the training and resources to easily collect the reviews that really matter from your actual guests to get the word out about those great experiences! If a negative review is submitted, we help you address the issue that caused it and keep your online reputation intact. If you want to see a real difference in profits and increase new and returning guest bookings, this is how to do it!
To get started, call Unlock Your Reputation today at (877) 835-7729.